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Anonymous
The worst delivery service of all time. I've been waiting for an ikea online order for over 2 months now. After many hours on hold with Ikea, XPO Logistics, and Last Mile, I finally got a hold of an ikea rep to cancel the order and get a refund. However, the refund then takes 14-21 business days to process. It's been 25 business days and still no refund. If you want to call ikea to get someone on the phone you have a better shot at getting through to the White House. And then in the end when you finally do get someone on the line they're absolutely useless and transfer you to someone else and they have you on hold for hours on end. Never order ikea online, go to amazon home. Jesper Brodin needs to fix this
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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