You customer care service is way worse than expected. I did not receive my order delivery as scheduled and I do not know what is wrong with your customer care number that it is apologizing for not being able to answer any calls due to high call volumes. I had to cancel a weekend trip as I was expecting to receive the delivery today and now all I can find out after hours of dialing your number is that the delivery company has not received the shipment as planned. You do not care to let your customers know where their order is. All I can do right now is wait until I get a call from the delivery company. This has motivated me enough to never buy anything from Ikea ever again.