Not sure where to begin. We ordered over $7,000 worth of kitchen cabinets and bathroom cabinets. We ordered on the 22nd of February and went through hell trying to get our cabinets. We finally received the last of our order in the end of July. Cabinets are great but I would never order from them again after the horrible customer service. When you call they are so kind and seem to be helpful but it is not as it seems. I spent over 30 hours in total on the phone and wrote several emails with the company. They almost never return emails. When everything was said and done we were told we would get a refund for our delivery fee and a $300 gift certificate to use with Ikea, less than 5% of our purchase price. After waiting for 4 weeks for this gift certificate I still have not seen anything. I would never use Ikea for anything ever again. Our first shipment was damaged by the shipping company and for that I do not blame Ikea, but when they reordered our cabinets it got canceled several times internally for who knows what reason, no one could ever give me a proper explanation... I am so disappointed with Ikea and would warn anyone not to use them. We were supposed to get our cabinets within two weeks, not 5 months. We flip houses on the side and this put us 5 months behind on flipping this house. We have lost a lot of money trying to use Ikea and they don't really seem to care.\