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Anonymous
PLATSA combination lets you choose handles, however the furniture comes with no pre-drilled holes (even though it states NO TOOLS required for assembly). When the holes are drilled, the furniture surface breaks. Also, the drawers fall apart weekly. NOT FIT FOR PURPOSE furniture, can't be used even in a child's bedroom. Customer Services don't have a complaints procedure, only automated computer responses on web chat, which simply writes the extracts from the website information. In order to return a FAULTY item, suggested to drive to the store and arrange a pick up for a fee. Absolutely appalling! POOR QUALITY, POOR SERVICE.
6 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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