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Fatiha Messamri
Only one part of my item arrived today. When calling Ikea they said second item is out for delivery today. I contacted parcel force and they said ikea did not dispatch the 2nd part of your delivery till last night so you won't get that item till Monday. Absolutely fuming. Called ikea again and spoke to Casper who was rude and patronising. I had to ask to speak to a manager. Not happy at all with the level of customer service and want to know why my item was not sent together as it was a one piece wardrobe.
5 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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