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David Green
I bought a six drawer dresser called Hemnes. After assembling it with much difficulty found that there was a 1/4 inch, 1/2 centimeter space above five of the drawers. I had never seen anything like this before and I had bought the same Hemnes in Sweden and the drawers fit as they would in a normal dresser. I took photos and sent the photos to IKEA. Their response was bring the dresser back. The distance is over 100 miles away and of courser how can I transport the dresser. They did not respond to my question with the photos if what they could see was normal. I heard no more from them when I explained the situation. It took many hours to assemble this dresser and to after that to have it look the way it does is simply awful. I just cannot bring myself to ever buy anything from IKEA again. Be warned what you may see in the store or catalog is not necessarily what you will get after you assemble the dresser HEMNES. Perhaps that is why they lowered the price. Never warned that the Hemnes was faulty. Store 207 Invoice 020713000007194158
5 years ago
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