IKEA Canada does not care about the post - purchase customer experience. Warn anyone considering using their Task Rabbit assembly services (which Google search reveals IKEA Canada acquired Task Rabbit so Task Rabbit = IKEA although “customer service” staff try to tell you otherwise). Google search also reveals Task Rabbit had data breach! Read their privacy policy and terms and conditions for dealing with YOUR personal information and think twice if you want anything to do with Task Rabbit! In my case their online platform allowed me to enter all of my personal information including credit card and code in back only to have the site link get stuck as I try to confirm and move to next step to connect to assembler! I checked with my credit card company and they said TaskR did apparently call to verify my credit card billing address — so my personal info is in their hands somewhere even though they can’t complete my transaction! Learning this and then reading about their data breach — my advice to anyone would be read the terms for dealing with Task R very carefully and make sure you are ok with YOUR personal information being used his way! The minute you e yet information on the Task R platform you will start receiving spam emails advertising their services — even if they take your credit card info and then don’t complete the transaction to do the job you got in touch for! IKEA Canada customer service (and I use that term loosely) agents rude and do a lot of doubletalk. Always dealing with a different agent on your file. Oh and delivery not on the date agreed to (after you wait all day for it). And a third party does IKEA deliveries too so they try to blame that on a separate company. As others have said WARNING to not purchase IKEA products that require delivery and or assembly! The experience involves you having to establish relationships and share your personal information with the delivery service and also Task R just to get one item delivered and assembled! Terrible customer service on the part of IKEA Canada! I see them in a whole new (bad) light! Buyer beware.