I have been waiting 12 days for a product that I have paid for. Your call centre staff have repeatedly informed me that I am unable to get this product because they are having difficulty verifying that I haven’t received it and cannot contact the store in Halifax to get my order delivered in a timely fashion. I am VERY upset!!!
Yesterday I received a product via FedEx to replace a damaged piece of a product already received. It was the wrong piece!! If you can send me the wrong piece that quickly, you can send me the right piece that quickly!
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Alice, Customer Support
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