OK, you would think that Sweden would be more strict with they store anywhere in the world, right ? Well, they need to be more strict in their store in Schaumburg, IL. That place is a mess. First, lines are long at the register. They have million lanes and only 3 are working .Second, I bought a lamp that didn't work. I was trying to exchange it and I had to wait in the long ass line so the rude cashier can tell me that I have to purchase the damn thing again and then go to the other place and wait AGAIN in order to get my money back for the broken one. Who does that ???It supposed to be convenient to the customer and needless to say that there was NO SIGNS that you can't exchange at the long ass long line at the register.Fine, I go to the return department which was obviously dragging, so I finally get in line to the next moody "customer representative" with the attitude that told me again that I cannot just bring the NON FUNCTIONAL lamp and just exchange it for the functional. After all the drama, I come home and the new lamp is not working again. Can you believe it ? This place is going to hell.