Took two weeks for delivery to store. Called to ensure product was at store.Although item was in store, IKEA would not allow pick up as it was the 8 th day and ready to ship back to flagship store. I payed for a product that was in the store and they would not give it to me. After 6weeks, my credit card has still not been refunded. Then after 3 calls resulting in 60minutes of my time, it was determined that although this was a little longer then usual it was not uncommon therefore there was nothing they could do. They refused to waive the delivery charge and would not compensate me at all for the inconvenience and delay resulting in credit card interest. Terrible customer service