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Mahesh
Pathetic Website and Customer Service I tried placing order, it failed so tried couple of times - Dint work so called IKEA customer service - Guy tells me to clear cookies and retry - done and same. When I checked after a day, I found 4 deductions from bank. Tried calling Customer service... on hold with stupid music for 55 minutes - Customer service guy was friendly and told me that he would cancel them and refund. 2 days later - no cancellation mails and delivery emails started poping up one after other... called Customer Svc again, this time on hold for 1 hour and since beginning its not changing the status as currently 6 callers ahead of you. Tried to initiate Chat - it says you have to wait for 10 minutes. God sek ..dont you have bots ? Tried finding out email - but there is none. I have never seen such a pathetic website and customer service for such a global reputed brand. Missing Amazon.com, to come here and kill IKEA. Because if they dont change, we will look at other options available.
5 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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