I have enlisted the help of IKEA to deliver some furniture to a new apartment that I am moving into, alone, on a new continent before I start a new job. I should have thought better of it. They had told me that my furniture delivery would take place on August 9th, shortly after my lease began - I am now being told that it will take place on the 22nd, as they failed to communicate with the delivery company who works with them of their customer's needs. All I have been told in response is that the terms of service warned that this was a possibility, however I don't feel that this is good enough, as communication with the delivery company revealed that IKEA frequently causes problems for them due to their inefficient communication. Take it from me - do not rely on IKEA if you are moving house and need furniture within a reasonable time frame!
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