I never write reviews, but I had such a terrible experience with IKEA that wanted to make sure I share it. After moving in to our new place, we rushed to order a few items from IKEA online so that we get them asap. We had got several items from IKEA in store before, but this was our first online experience. And it was unbelievably unprofessional! After waiting for 8 days, the night before the expected delivery date we called customer service to make sure the order was arriving the next day. To our shock, it was cancelled! And we had not receive anything from IKEA in that regard! Even worse, the agent was so rude that she said it's not their job to let us know, we should had asked! I still don't know why the order was cancelled, apparently it had to do with the credit card, but cancelling without notice is extremely unprofessional! Our waste of time aside, we are now going to order similar items from Amazon, and get them in 2 days for free instead of 9 days for $40 of IKEA! In the past, Amazon agents have even compensated me a couple of times with 1 month free Prime because of delayed orders, and IKEA agent didn't even apologize for entirely cancelling my order!