Ordered bedroom furniture online and delivered this morning. Took time off work to assemble but due to missing items in the delivery we are unable to build the furniture. Spoke to John a manger at Head Office customer services who apologised but said he could only offer the standard (minuscule and insulting) compensation for missing items to orders. Answers were robotic and unhelpful. IKEA has no interest in treating customers as humans or on a case by case basis and feel let down and very disappointed with their after sale care. I will not be using online order service ever again and asking friends and family to do the same.