Would give negative stars if I could. Ordered bedding online to be delivered to my son at college on 8/29. Got a notice on 8/31 that it had shipped . . . . only FedEx says they only got the label but no items. For the past week I have called and called Ikea for help and got nowhere. The first couple of days the person answering the phone transferred me to the department that was supposed to help me, and each time that happened I got a message that their "call volume" was high and they could not take my call, and hung up. Unbelievable. Today I tried calling again and this time the system wouldn't even get me to a live person - instead when I went through the phone tree it ended with a message of "we did not get your selection - goodbye" and hung up on me. For the past two weeks my kid has been sleeping without bedding - yeah, I know, first world problems - but the absolutely non-existent customer service by Ikea has been unbelievable. It's as if they have deliberately set up a system to never help a customer with an issue. Worst. Customer. Service. Ever.