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Arek
Ordered some furniture online, waited 3 weeks for delivery, order when arrived was missing some items, spent few hours on the phone to try to get all my items from my order resend, when after few days started putting furniture together some of panels inside a box were damaged. Spent half day to calling customer service, constamtly busy or when you get somebody they were saying that they will transfer you to other dept just to drop your call or to busy line which automaticly disconnect you. After 3 days of trying to file complaint finaly gave up. What a pitiful disgusting customer service, IKEA US really dont care aboslutely ridiculous attitude they have towards their customers. Never will buy from them.
5 years ago
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Ikea has a 1.5 average rating from 1,604 reviews

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