I would avoid Ikea if I could go back in time all together. Their online service is the worst and their actual shop even more. Its a shame as some products are great but its such a hit or miss just not worth it. I have ordered items worth of 300 just to return 3 of them because of the quality sucked. It was only 50 pounds but they asked me for 25 pounds return charged despite the fact it was within a week which I have ordered. No option to fill in online form ( such as amazon), no way to drop of the item ( the vase is apparently 5 cm too long to fit them) so I should pay 25 for a bad quality items to return? I am so upset as they make it sounds on the website they are guaranteeing the returns for 365 days which is a joke. When calling them (being on hold for 15min) they confirmed that no other way but to pay without even asking what could be the reason to return, why is customer not happy could they help in any way? Not at all, just pay 25 pounds. I am in absolute shock and will never use Ikea again)