The customer service I received in the furniture department at the Norfolk, VA location was awesome. The salesman, Gerard Thompson, was so helpful assisting me with a selection of a chair I needed to get for my daughter to go with the IKEA sectional couch she already had. He answered all my questions about the product, delivery, set-up and because of him I was able to decide that day which chair to buy. Gerard epitomizes the best of customer service. I would highly recommend him if you visit the IKEA Norfolk store.
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