i spent 30 minutes on ikea’s website looking for a duvet cover. decided on one, tried to buy it, but although their site doesn’t allow for delivery to po boxes, i added an alternative address. the site didn’t like that, therefore, my billing address was different from the delivery address. i called to request to make the purchase over the phone. after a considerable time, the rep asked what i was buying, to which i gave her the number. she said SORRY item has been discontinued. i ask why it wasn’t indicated on their website, she said they don’t say that and that it happens all the time. i suggested that since it happens often, that they create a way to keep their website products up to date. so, wasted an hour to be told that ikea doesn’t care bout customers!
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