We used to Look forward To the 45 minute drive to IKEA because we knew that we could find exactly what we needed by exploring the design floor and then going downstairs and finding what we liked. That is..until..our last two visits to the Conshohocken, Pa store. All five items on multiple displays upstairs were sold out downstairs. 1. Remove items sold out from display OR mark tags as sold out! It is clear that payroll has been slashed and ordering curtailed, but all items sold go through the computer system and a simple sold out flag attached would alert customers of the sold out status. I heard customers all around me complaining of the very same thing! Come on IKEA, get with the customer Service you once had. We will no longer visit.