YOU ARE BETTER OFF BUYING FROM ANYWHERE ELSE BUT IKEA!!!!! I purchased 2 "Lack coffee table for a project I planned. Both arrived damaged in a few places. First phone call, Ikea rep wanted to see the pics, told me to email them to him. I waited a few days, nothing. So I call in, 15 minutes on phone, then transferred and disconnected. Third call in 32 minutes on phone only to be told to repack items and ship back. I was like, WHAT?!?!?! How do you want me to pack this in a box with no styrofoam or anything? all the pieces came shrink wrapped to a piece of cardboard which resembled a lid to a huge bankers box. No protection at all. Rep said put it all in a box, print the Fedex slip and send it back. Don't they realize that if I do that it will punch a hole through the box? Fedex won't except insecure items. They expect me to spend money to secure it, just so they can receive damaged items. Bottom line is DO NOT BUY FROM IKEA. I actually was able to see the cardboard honeycomb inside this table. Seriously? they use cardboard to fill the gap thickness of a table? I would rather buy from a second hand store, offer up, mercari, etc. I have seen better furniture at Walmart!!!!!! I will reach out to m credit card company and get my money back. If I worked for consumer affairs, I would be closely inspecting each and every item they sell to anyone in the U.S. I know that furniture stores mark up their items between 100-400%, but there are many ways to get quality items at a low cost. so many options out there, just avoid IKEA. Read the reviews yourself, if you on a budget, buy second hand stuff, its well worth it. They won't refund unless I find a box, pack it so fedex will except it, and ship it back. they shipped it poorly, and honestly I can't do the same to them, but I should not have to spend money to ship it back..... I will let my bank handle them......