I had a bad experience with Ikea service and customer care for installing a kitchen unite, their sales representative is not explaining exactly the service they provide, they make u you sign on the order without knowing, after waiting for the delivery 2 weeks, they came first time and told me I have to remove the old until first, so I did after struggleing to get somebody to remove, after one more week, when they arrived they told me that they don't fix the plumbs they only install the unit, so I had to search again for a pipe fitter to do this simple job they couldn't provide the customer though we are paying for installation, and now the installation went totally wrong and still leaking after the pipe fitter fixed it, I paid triple price for the installation, besides the inside cabinets are poor quality as not as expected, shame on them