I placed an order for a loft bed and mattress almost a month ago. On the first of delivery attempt the drivers gave me one box out of the three items that I ordered. Two boxes that belong to an us another customer and was told that I was supposed to get three boxes here is three boxes if they’re not correct we can’t take them back you have to call customer service. That was three weeks ago I have had another customers order sitting in my house for three weeks my daughter who is five years old has been without a bed for three weeks waiting on this to be delivered. I am now being told that to the mattress that I had ordered and paid for is now out of stock which it wasn’t when I ordered it. The delivery company keeps trying to deliver the frame itself or to pick up the other customers order no attempts to get my order correct have been made. IKEAs customer service has been incredibly awful to say the least. They seem to be more prone to just throw money at the situation instead of trying to fix it. I don’t need money thrown out the situation I need my order I’m at the point where I’m going to just cancel my order in order with somebody else. If you have the option to order with anybody other than IKEA do it worst experience ever will not be shopping with them again