I placed an order for a sofa and some deck furniture a month ago. I understood delivery would take longer than usual due to Covid-19 and their logistics. A msg. notified me of a change of date. It was only one day so I wasn’t too annoyed. Today was the delivery date I was told my order would finally arrive. I’ve heard from no one. There has been no delivery. The delivery charge was $199.00 for a sofa and a small set for our deck (to assemble so it’s probably just a carton). Wayfair got a loveseat to me in 3 days and there was no charge. C’mon IKEA, be fair and be reliable! You’ve had my money for a month and I have nothing to show for it! I order almost everything online (I flip houses). IKEA, you have been my first delivery problem in three years of shopping online.
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