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Casey
Just to echo the other reviewers. Placed an order on April 20th. IKEA happily charged my card (seriously who does this before shipping) and sent me a delivery date estimate or May 2nd. May 1st, I get a call from the delivery service confirming delivery. It never comes. I call IKEA customer service and they tell me that my local store was closed and it would be delayed but no worries - IKEA would text or call me the next day. It's been almost a week, and nothing. And IKEA won't even answer phones at this point. You just get a message that says they are too busy and it disconnects. Today not even the automated voice prompts are working. Is this company still in business? I completely understand delays and other issues with COVID, but c'mon IKEA, this is ridiculous. I am currently out $900 with nothing to show for until IKEA decides to deliver my product. I'm not even sure what they are doing is legal at this point.
4 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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