I don't mind waiting for the order I placed on April 11 (Now May 14) because I own several pieces of IKEA furniture and I love the quality and look for the price, but what THE actual hell... If you're going to send incomplete orders, how hard is it to inform the customer that they should expect 2 different shipments for one item?? I feel as though I have been more than patient by waiting over a month and the fact that I have to call them to find out that my bookcases' pieces are not even arriving together.. I am literally missing the 2 largest bookcases of a 3-piece set... Come on, IKEA. Tighten up! COVID-19 doesn't excuse poor customer service, and I think people would be a lot more understanding if communication in regards to the service people are PAYING FOR was strengthened. I'm glad I'm not the only one, but it saddens me that so many people are experiencing this...