Wish I could give less than one star. Our experience is like everyone else’s. No way of getting a hold of anyone via email or calling the customer service line. Understandably, these are unprecedented times, but communication with your customers is just basic training and sucesss for any company. Need better updates when “tracking order”. ANY updates would be greatly appreciated. Seriously disappointed that GREAT customer service has never been a strong principle and it shows now more than ever.
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Alice, Customer Support
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