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Frances
Ordered 3 May 2020 ($850CDN) of roller blinds that were in stock and they processed payment that same day. Chat 19 May 2020 - told it would take 21 day working days for delivery, estimated 1 June 2020 Chat 6 Jun 2020 - 30 minutes wait for agent, 40 min for agent to say there is a problem because its been in PICKING ORDER for over 1 week now and will transfer me to Resolution Team. I've been number 1 in the queue with 5 min wait time for 1 1/2hours, just to be told that there was nothing wrong with order and they due to C19 all deliveries are delayed. There is delayed (with in the 6 weeks window of order as per the website) and than there is WTF is the order delay and spending 1 1/2 hours with two chat agents, one saying there is a problem with order and transferring me to another agent that say no problem. NEVER shopping at IKEA , they have lost my business for good.
4 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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