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Mel
Placed order for desk on April 22, 2020. My credit card was charged the next day. Estimated shipping date was May 20, 2020. I was willing to wait because I was not in a rush. May 20 came and went with no communication from IKEA. Received email from Ikea on June 9, 2020 stating that my order had been cancelled and that I would receive a refund within 2-3 business days. Now it is 6 business days later...no refund. No one will answer the phone. WHAT AN ABSOLUTE SHAM! IKEA has held my money for nearly 60 days. No product delivered, no refund, and NO CUSTOMER SERVICE. IKEA is destroying their public image. SHAME ON YOU IKEA!!!
4 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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