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Anonymous
I ordered online and same day I sent email to cancel, no option to cancel online, convenient. Delivery was waytoo far out and needed to cancel immediately. When you send a email to cancel there is no response for days and the 888 number has no live customer service operators or it says no one is available, and shuts down. For days since I’ve been trying to get someone to answer the phone, answer my emails, nothing. But they take out the money three days later. Now I’m furious because I’m totally being ignored. it’s like nobody can cancel an order, not before they take the money. That’s terrible business antics, and no customer service, literally none. Looks like I’m gonna have to drive 30 mins out to the store, way inconvenient. Let’s see if that works.
4 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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