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Cassandra
Made a purchase of several items that need to be assembled. Sales clerk Anna told me we could contact Task Rabbit to have them assembled. Did just that and they stated they don't service my area to contact the store for an alternate assembler. Did that to be told by Adam, Sales Manager that they don't offer another service. When I asked him what am I supposed to do since I was given bad information he nonchalantly said I could put the items myself. Suggested not to do it when I'm tired and to eat a good breakfast. This is seriously bad business. I didn't purchase those items to put them together myself. Be very careful before purchasing an disassembled item from IKEA, if you're expecting them to offer a service to assemble it.
4 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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