Wanted to go direct to the market place at the Warrington branch as web site said goods were in an isle but we were directed to walk through the entire stores one way system together with others wanting to do the same as us . This caused people jams in the store causing issues in social distancing. Why can’t the direct access be re instated to the market place to reduce people flow on the main routes and improve social distancing? At the aisle NO STOCK albeit the web site said 14 were there. Member of staff checked stock who checked other isles to no avail and we were directed to the information desk. They directed us to another four aisles as he said they were in stock. After walking around four more isles NO STOCK. Went back to information desk who had to fiddle their stock levels and we had to then drive to their other warehouse to collect the goods. Web site poor Stock system poor Staff Poor, no apologies !! Rating Very Very Poor