Our order was missed on July 19th due to miscommunication with the driver.  We were home waiting on the delivery. I called NAL and IKEA and rescheduled it for July 22.  I received an email today that I need to schedule it again with dates July 24, 25, 26, 27 and 28.  I called to state it had already been scheduled for July 22, Tuesday, and was told it had not been and that date was not available.  I was also told that none of the above mentioned dates were available after I had just received the email one minute ago.  I was told the earliest date was August 3. This is totally ridiculous. I spent a very long time on hold yesterday to schedule this delivery and was told by both NAL and IKEA that this date was available and my delivery had been scheduled.  The person, I talked to, Brittany, was very condescending and not the least bit helpful in why this mix up has hapenned.  Just to state "we are a very busy company".  This is very poor customer service.   Why would I be told my delivery was scheduled for July 22 by two people only to receive an email to schedule it for the above dates to only be told by Brittany that those dates were not available either????????One very unhappy customer!