we are still waiting for a base unit that was not delivered to us and this is now over a month ago. IKEA you will already be aware of this as my builders spoke to you and were asked to contact DPD themselves to find where the missing parcel was. We received a notification that the missing item would be delivered to Go Outdoor (parcel number 15500806953984 Urban Exchange) on the 14th July. It was not there when we arrived to collect it and we went again today to check. We have been 3 times now! What a waste of time as it WAS NEVER DELIVERED!!. We ordered and PAID for all goods from you on the 3rd July and our cafe was to be opened on the 8th July or shortly thereafter! It remains closed as our kitchen is yet to have a missing part delivered and then it needs to be built. We have since on the 24th bought the missing item again so we would like a refund for the item that WAS NEVER DELIVERED!! I have send numerous emails to you without a reply and I am currently in a queue trying to speak to someone (28th July) and I've been on hold for over 45 minutes... I really do not want anymore time wasted on this and I would be happy for this to receive priority since we have wasted time, resources and petrol, running about trying to rectify your error. BUT I WILL NEVER EVER BUY ANYTHING FROM YOU AGAIN!!