Have spent a month trying to get a hold of someone at IKEA to get missing and damaged items replaced from an online order. They have disconnected emails for communication unless you are cancelling an order, their customer service number has a message stating they cannot take your call. I have called their US corporate office, I have emailed their world headquarters, and still no response. I will never spend another dime with this company. I will not even write about the horrible service from their delivery company. We have been loyal customer of IKEA until now...done. I consider them a thief since I cannot get items I have paid for!