We ordered our love seats from Ikea. They sent the love seats (in June)with no covers saying the covers will be delivered in the beginning of July. When the date came and went, I called and they said they are now on back order and to wait another couple weeks. I waited ..nothing..so I call back and am told that the order was canceled because they don’t have them in stock. But I could order more in a different color, but they are over 100$ more each. After spending hours on the phone, a rep said he would give me a 140$ gift card to cover the difference. I still haven’t received the gift card from over a week ago. I call today and they have no record of the convo and are refusing to issue the gift card. On top of that, they never issued the refund for the order they canceled. Now we have two love seats and no covers. They said we could send the love seats back but they won’t pick them up and refund me until after COVID....I spoke with a supervisor, and she couldn’t help me. And said there is no one else I can talk to.