I placed an order in July for furniture- a delivery date of 18/08/20- £39 delivery charge. Waiting in all day- log on to my account as the delivery is 4 hours late- and the delivery date has slyly been changed to September- no email or anything from ikea. Try to speak to someone on customer services but I got a robot that repeatedly asked for the order number and email- then. Tried to actually phone and speak to someone but got some sort of complaints company- that is computerised. Ikea just expect you to take days off work waiting for their orders to then change the date without even informing you! Terrible experience and daughter so disappointed that she still hasn’t got her furniture- it’s not like it’s made to order!!