Maglarp light:
I’ve Installed light fixtures before. I even did a refresher course on YouTube before attempting to install the Maglarp pendant lamp. Things started out smoothly, then everything went downhill.
The pictoral in the instructions showing how to hook the lamp made no sense. Was I really supposed to be able to hook the lamp onto the plate? I couldn’t tell but was unsuccessful. I eventually used cable ties to secure fixture to plate.
As for the very top part that goes to the finish ceiling, the one minuscule set screw provided to secure the base into the cord up to the ceiling is inadequate. I screwed it as much as possible but it wasn’t enough to keep the base from sliding down the cord. All I could do was use duct tape and it’s not perfect. Should I try a longer set screw?
Adjusting the chain was tricky too. I know your instructions are minimal and I guess I need more. The S hook provided was inadequate and kept flying off. I used a sturdier one I luckily had. I think I got it up, but it is rather inelegant looking and I’m not sure the whole thing is really safe and secure.
Sorry to be a whiner but I was hoping the installation would be easy like some reviewers said. I tried to leave a review on your website but could not figure out where the prompt was to do so. Had I known the hassle I was in for I would not have chosen this lamp.
What would be helpful is if you provided video installation instructions for almost all your products on your website. Maybe that sounds crazy but it would really help slow learners like me.
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