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Jeff Elgas
To blame your horrible service, nonexistent communication, and outrageous delays on covid is pathetic. I ordered three chairs online on July 19th, received an email that day for estimated delivery of august 14th. Heard NOTHING until I finally got a response via PM in response to posting a complaint on your Facebook account, the person telling me my furniture could be expected September 12th. Again, No communication until I asked. September 10th, again, after I asked, I am told via PM that my chairs are on backorder. Within *minutes* of that message, I am told my chairs are discontinued and I will be issued a refund. Amazing that I was able to order my chair in the first place if it was discontinued; is your inventory tracking software broken? There is zero concern for how inexcusably awful this business is.
4 years ago
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