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Laurence Gough
Impossible to get hold of. I've been trying to purchase a chair for months, checking daily. You cannot get through to them on the phone after many, many attempts. Despite their note saying calling opening hours returning to usual hours and no note to say phone service isn't available whenever you try to call they say it's closed "due to high volumes" it doesn't matter when you call in working day business hours etc. On social media they do not reply. The website chat doesn't work. And the website doesn't work. It says available for delivery in various models but whenever you try to checkout with it it states error on various postcodes, right near their stores. I have tried various devices and web browsers. Absolutely disgusting service and I haven't even purchased it yet. What does this say for after sale support?
4 years ago
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Ikea has a 1.5 average rating from 1,601 reviews

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