Absolutly perfect purchase, ordered just before midday and recieved late afternoon the next even though had chosen 7 day free delivery option. I had paid through Paypal which had a surcharge but this was clear before paid and as it was free delivery I was not bothered. The monitor was brand new and arrived in excellent condition.and an absolute bargain aswell. I had to contact them to get a tracking no. for the delivery ,but I recieved an instant reply and given a 1 hour delivery slot. Overall very pleased with the purchase and service and would not hesitate to use again.