Since the new team took over the Waldorf MD location, it has been amazing! They really do care about you and want to make sure that get an amazing work. I really appreciate the extra efforts they put in to make sure that the studio and bathroom is sanitized between each class and that the bags are spread out enough to ensure a safe distance between everyone. They're also really flexible and understanding about arriving late to the classes, unscheduled walk-ins (within reason), and cancelations. The best part is that they allow you to freeze your account if you don't plan on coming in for a month or several months and you can pick back up (Unfreeze your account) without having to pay a startup fee. It truly is a welcoming and fun environment to workout in and the hour long classes offer a routine that works out the entire body- warm up, stretch, bag round, cool down. I will say that this location doesn't follow a strict routine like other locations I've been to. They will adjust their routine to meet the needs of the class if, for example, there a lot of older people in a class that need less of one thing and more of another. So, if you're used to having a strict schedule and routine with ILoveKickboxing, this isn't that kind of location. I absolutely love and appreciate it though. I never know exactly how the workout is going to be until I get on the mat, so it's fresh and new every time. Often times, the late classes are pretty empty, so if you go to one of those and your one of the only people in the class, they tend to cater to your needs- footwork practice, technique, etc.