We were unsatisfied with our final product and ask customer service to call us but they wouldn't. They only offered us a discount to reprint the product. This was not a huge issue, but what really shocked us is that they posted our photo of @nalamapalas on their Instagram the next day WITHOUT permission and when we commented and asked them to take down the photo, they deleted our comment, BLOCKED our account and DID NOT TAKE DOWN THE PHOTO. It is STILL up on their Instagram without our permission which is a clear Copyright Infringement. I have already reported them to Instagram. This is the most unprofessional and shady company I have ever encountered and am shocked it is still in business.