I had a balance of €70,267.14 after closing an order with a profit of €15,253.14, I requested a withdrawal of €5,253 but it was refused due to the need for verification Additional KYC. After verifying my account, I was blocked. They claimed I had violated the trading conditions without providing a reason. They did not return my balance despite my explanations and proof that no trading conditions had been violated. I didn't even have a chance of getting anything back until I met M-a-d-a-c-o-v-i . It would have ended differently, but I'm grateful I had the opportunity to get my money back