I wanted to take a few items of new furniture to my house in Spain which I couldn't buy out there. As it wasn't a full move I needed a 'groupage' service. I had several quotes and whilst IMove was in line with the others on price more or less I chose them solely on the basis of their reviews. Whilst there were a few horrors they seemed to receive 5star reviews pretty consistently. There was one poor review in particular which concerned me so I asked Aaron what had happened and he was very happy to give me Imove's side of the story in detail. He came across as very open and transparent and I believed him. There are always 2 sides to a story so if you are thinking of using IMove and are concerned by a bad review my advice is ask them about it.
Moving on Aaron and then Michaela were both superb. Professional but friendly and once I was committed Michaela kept in regular touch always updating me when she said she would and generally going the extra mile to keep me informed. The crews at both ends were also friendly, polite and treated my furniture with care.
So all in all I would certainly recommend IMove and wouldn't hesitate to use them again. Thanks guys!
Ros
7 years ago
Imove International Removals Ltd has a
4.3
average rating
from
101
reviews
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