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Cara
Appalling customer service. Website advises 2-4 days for dispatch, I ordered two weeks ago, and it's still not been dispatched. Have emailed twice and customer service incredibly unhelpful. They deny their dispatch estimates and give the excuse that they have more orders than they can dispatch in a timely manner. I think that it's pretty careless and greedy for them to accept too many orders and compromise on customer experience as a result. They should limit orders if they can't process them quickly. Can't comment on the products, since at this rate I doubt I'll ever see them.
2 years ago
Read Imperial Candles Reviews
Imperial Candles has a 2.2 average rating from 26 reviews

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Alice, Customer Support

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