Terrible customer experience since placing order in the online shop - not only that they do not proactively inform you about the delivery once you pay but send scripted responses after chasing bi-weekly - blaming the delayed delivery on production and promising to send shoes out in the next 2 weeks. After waiting for 4 months, cancelled an order - and guess what - no refund after chasing and chasing. Now they stopped replying to my emails. But still target me with their ads! I cannot stress this enough - DO NOT BUY FROM THEM! You will lose your money or it will eat up your time trying to get your money back.