Ordered a 12700R console on May the 6th . Was promised delivery within 3 working days.
Here I am 2 weeks later no parcel.
Every single day I get hold of incredible connection to be told lie after lie about the whereabouts of my package. One day it's Courrier it sending it to me and the next its FedEx delivering . The lies have not stopped since the day I made full payment of the console. It's fast approaching a month since my purchase and I still have no transparency on the whereabouts of the my order .
Customer service is absolutely pathetic and almost non existing. They have no informative details about your purchases and promise to get someone to call you back even though no one ever does. I've wasted hundreds of Rands in airtime trying to contact them and get information on the whereabouts of my parcel, yet every day I'm greeted with lies of 'today you will get your parcel'. All in all, I'm now:
-2+ weeks of my life wasted.
-12700R missing from my savings.
-And left with a bitter taste in my mouth.
Unethical, unprofessional and unlawful business is an understatement .
3 years ago
Incredible connection has a
3.6
average rating
from
296
reviews
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