incredible connection canal walk - the most unorganized staff with zero knowledge ? I wanted a gift card and purchased some products - the manager on duty sitting working on a computer had to come over to help get a gift card on the system for me - didn't greet me just very rudely helped her sales assistant AND THEN they insisted you have to buy the gift card separate and then pay for your goods making me have double bank charges - I said it's 2021 not 1987 surely it can be done together ? such poor service with shoulder shrugs and confusion and zero interest in customers 🙄