Very bad customer service I bought a cell phone at canal walk incredible connections 2 days later the settings option did not want to open then I went back the nice technician the first time exchanged the phone with no hassle but did not open the second phone infront was never opened infront of me when I got home I opened it and the phone had scratches on it I then waited two days and the phone did the same thing setting did not want to open I then took the phone back again and a different technician then said that the software needed to be updated and that the phone should be working fine too days later once again the same thing happened and settings did not open we then took the phone back and the manager Riyaaz who paid us no attention has the worst attitude did walked away from us with the phone did not say what his doing made me wait for him and then comes back and says they cannot do anything as there is scratches at the bottom of the phone this place is disgusting they are not professional and do not do the valid checks and are quick to blame the customer I did not ask for my money back all I asked is that the phone work as it should but they cannot even make that happen I have traveled 3 times now from kraaifontein to canal walk and back for this issue with and all within 14days
2 years ago
Incredible connection has a
3.6
average rating
from
296
reviews
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